Maid of the Mist Tickets & Tours

Zachary

Jul 2025Verified booking

5/5

The passion behind every guide was edvident as you can tell they love what they do. It was pouring down rain but Greg kept us busy and distracted until we got to the Maid of the Mist and were able to settle. His excitement for all things nature is contagious and his people skills with all kinds is awesome. He is a gem!

Barbara

Jun 2025Verified booking

5/5

Getting tickets was so easy! Our tour guide was very nice and easy to get along with! We really enjoyed talking to him! He was very adamant about safety.

Cheryl

Jun 2025Verified booking

5/5

Our guide Jacob was super awesome and very knowledgeable.. great personality and had a great rapport with everyone on the group!

Dawn

Jun 2025Verified booking

5/5

My husband and I had a wonderful time! Greg was a knowledgeable and friendly guide. He took time to make everyone feel comfortable along the wat. Maid of the Mist was a roaring, great, fun filled experience and well worth the time and money. I highly recommend this tour and boat ride!

Daniel

Jun 2025Verified booking

5/5

We all had a wonderful time. Our tour guide Greg was the best! He explained the history of Niagara Falls and was imformative. He was with the group the entire time. He even waited for us at the end and told us awesome daredevil stories about Niagara Falls. We appreciate the fun adventure and we highly recommend this experience.

Daniel

Jun 2025Verified booking

5/5

Our guide, Bernie, was fantastic! Riding the Maid of the Mist is a life changing experience. Seeing the falls this way was incredible. The Cave of the Winds was absolutely wild!

Brandi

Jun 2025Verified booking

5/5

So glad we spent the money for the tour. Our tour guide was amazing and very funny. The maid of the mist boat was amazing. Just remember you will get wet. 😆

IRENE

Jun 2025Verified booking

5/5

Paul and Peter very beautiful person Thanks you so much

Gregory

Jun 2025Verified booking

4/5

Fine ticketing guide was knowledgeable

Crystal

Jun 2025Verified booking

5/5

Bernie was great very personable and sherry went above and beyond to help us after I went to the wrong side

Xiaoyu

May 2025Verified booking

5/5

Jacob our guide is wonderful! Loved his stories on daredevils

Jeremia

Jul 2025Verified booking

5/5

Greg is an absolute GEM! We were skeptical about the tour because we never do them but man, Greg made it all worth it! If there are promotions in this company Greg should be next in line. His love and passion for the falls is unmatched.

Adam

Jul 2025Verified booking

5/5

George was fantastic! He knows and shares just the right amount about the area, its features and history. He helped us with all the interests we had in the area. Great tour!

Lydia

Jun 2025Verified booking

3/5

Our guide was friendly but a lot of information was skipped over because we had a large group of children in our tour. We also had to wait in an extremely long line in order to get the tickets we thought we already had purchased. I feel like I would have been better off just purchasing the ticket on my own and exploring the park and falls independently.

Jonathan

Jun 2025Verified booking

5/5

Our guide was well spoken, made sure all guests were ok during our trip. On and off the boat and the walking through the park with stories of the daredevils was enjoyable

Damon

Jun 2025Verified booking

5/5

The Maid of the Mist ride was phenomenal, but Paul was an excellent guide. We especailly enjoyed the history of the daredevils.

Joseph

Jun 2025Verified booking

5/5

The ability to have someone point out the highlights and not wait in the long line to get tickets or take the chance of missing out altogether. Tour guide was great! He is a current teacher and made the tour accessible to our whole party 9-44 years old.

Holly

Jun 2025Verified booking

3/5

The boat ride was great, but the "guided tour" was a joke. Very disorganized, and not very professional. I would have just walked up and bought my own ticket for the boat if I'd known you could.

Serena

Jun 2025Verified booking

5/5

The falls were incredible. Our guide Jacob was high energy and fun to follow. Easy directions before during and at the end of the tour. Thank you!

Victoria

Jun 2025Verified booking

4/5

Ricky was really nice and the Maid of the Mist is a great experience but wouldn't waste my money on the tour since you can pay half the price at the ticket booth without a reservation and all you'd be missing is a few interesting facts that could be found on google. Paid for a 2 hour tour that only lasted an hour and then got told the tour is really 1.5 -2 hours.

john

Jun 2025Verified booking

3/5

The guide was very nice. But we could barely hear her. We thought she would be telling us more information about the falls, but she only had a small amount of information. We were able to go everywhere she took us so we did not need a guide.

Audrey

Jun 2025Verified booking

5/5

The guide was the best, he gave facts and history and kept us engaged and entertained. Great job on his part! The lady that checked us in (had pink hair) was not friendly.

Donese

May 2025Verified booking

5/5

Jenn was attentive, helpful and fun! She kepy the tour interesting and even told us about upgrading our tour to include the Cave of Winds , and we're so glad she did. Awesome experience.

Bjorn

Jul 2025Verified booking

5/5

Great and funny guides and a very enjoyable boat trip.

Erika

Jul 2025Verified booking

5/5

The Maid of the Mist was a great ride and the tour guide was very helpful!

Adrian

Jul 2025Verified booking

5/5

We had such a great time on our tour, thanks to our amazing guide, Jacob! He shared helpful tips along the way that really helped us get the most out of the experience. What we especially appreciated was how he made learning about the history of Niagara Falls not only informative, but actually fun. His energy and enthusiasm made all the difference!

Natalie

Jul 2025Verified booking

4/5

My family and I decided to do the Boat Ride, Cave of the Winds & Observation Tower Guided Tour. It's definitely worth it. There were a few hiccups along the way including a downpour but I'd definitely do it again. Our tour guide Jacob was great- interactive and funny and the falls are beautiful to look at.

Samantha

Jun 2025Verified booking

5/5

My husband and I had THE best time thanks to Bryan! We got to see and do everything! He gave us other recommendations for after the tour was over and he wasn't lying we definatly had to see them! he was awesome, kept the group together, kept us entertained, had fun with us, he was seriously the best! AND ALSO BRYAN WE FOUND A BLACK SQUIRRELL, after cave of the winds! Lol Thank you so much for such a great tour and time! Best anniversary weekend ever!!!

Velvet

Jun 2025Verified booking

5/5

The headout app was worthless because it didn't sync to my purchase. The app would get a 1 star. However, the people on my tour guide were great! Got a text that morning where to meet and very easy to locate. Very friendly folks. Left promptly. Our guide Bernie was great with giving historical stories of the falls. He also has a unique sense of humor that I found entertaining. Plenty of time for pictures and rest breaks while still feeling like the tour is moving. If you don't mind getting wet, this is a great way to feel the power of the falls without attempting a barrel ride!

Nicole

Jun 2025Verified booking

5/5

Greg was amazing! We had such a great time! Getting all the stories and history was so much better than doing this on our own without a guide!

Caitlin

Jul 2025Verified booking

4/5

The organization of accessing the experiences. The tips about where to stand and sit at different activities. The facts shared along the way. Jacob was animated and so fun!

Cassandra

Jul 2025Verified booking

5/5

Our guide, Darryl, was great. There were stops along the tour for breaks where he shared history of the falls and provided the details we needed for easy access to the various activities. This tour was well worth the price.

Christina

Jul 2025Verified booking

5/5

Experiencing the Falls close up was the best. Even though it poured during the boat ride that just made the experience even more memorable. Everyone on the boat was just laughing and making the most of it. The Cave of the Winds was just awesome. Our guide, Jacob, was so fun and told great stories about the daredevils who attempted to go over the Falls. I feel like we got the most out of this day that we could.

Trisha

Jul 2025Verified booking

5/5

Our tour with Jacob was a highlight of our trip to Niagara. He was Knowledgeable, compassionate, and led us all with humor and joy. We loved his stories, local recommendations, and tips for how to make the most of our Niagara experience. It’s clear he loves his job, the park, and puts his all into his tours. During this tour I was dealing with a recent knee injury and Jacob not only made sure I was able to take accessible routes, he also waited for us (even if we were the slowest in the troop!) Highlight of our honeymoon, highly recommend to anyone!!

Cynthia

Jul 2025Verified booking

5/5

We loved our guide, Todd. He was really helpful and offered a lot of great information about the area. He made it easy for our group who had children of varying ages. So glad we booked with your group! There are two opportunities for improvement based on our groups experience. When booking (and checking in) it would be great if groups traveling together could indicate that they are with another family or families. It would also be great if that could be a question during the checkin process - our check in email came the morning of our departure. It would've been great if that detailed info came with our booking and then the reminder was sent the day before. Finally, our check-in host was not very pleasant. She seemed stressed and while very understandable given the circumstances she was the only person during the whole time there that didn't smile, have a kind tone, or seem welcoming. We all have "off" days and perhaps July 3rd was hers.

Haley

Jul 2025Verified booking

3/5

Shuttles were late, had to wait 2 hours for cave of winds tour. Tour guide was nice but no added value to tour. Was on phone discussing why everything was late, double booked with next tour.

Erin

Jul 2025Verified booking

5/5

I'm so pleased we booked this travel experience. The process was easy and communication was simple and informative. Our tour guide Ricky was able to share a lot of info on the history of the falls. He was kind and kept the group engaged and moving along! I strongly recommend the Maid and Cave combo.

Nicole

Jul 2025Verified booking

5/5

Our guide was so great. He got us through the busy crowds in the busiest day of the year. We saw everything we wanted in this one tour.

Elizabeth

Jul 2025Verified booking

5/5

We loved the small group and our guide Naomi was great. She took us to the perfect picture spots and offered education about Niagra's history that was informative and concise. I highly recommend her. She kept my teenagers engaged in the history without boring them!

Michele

Jul 2025Verified booking

5/5

Everything was amazing with the tour ! Our guide was awesome and took care of everything and was very helpful and knowledgeable

Theresa

Jun 2025Verified booking

3/5

Had a good tour guide and enjoyed the history he shared. Since it was our first time to Niagara it was good to help find the layout but wish we could have spent more time at attractions and less time waiting.

Erick

Jun 2025Verified booking

5/5

Jacob was an awesome guide and made the experience immersive and enjoyable. Very personable guy, I will recommend him to anyone who is looking for a genuine experience.

Cheryl

Jun 2025Verified booking

5/5

The Maid of the Mist was great. Our tour guide was very friendly and upbeat. Enjoyed the day even though it was very hot.

Sarah

Jun 2025Verified booking

5/5

It was well organized, started right on time. Got clear expectations of what to expect on the tour and the stops. Our tour guide Jacob was awesome! He even got our cranky teenager to get excited about everything. On tours like this, the guide makes or breaks the experience and Jacob definitely made it! He answered all of our autistic sons questions no matter how crazy they were. Great times had by all!

Teresa

Jun 2025Verified booking

5/5

The tour guide (I think it was John) was very knowledgeable and organized. His stories were great. He made sure everyone was safe, accounted for and understood what to expect.

edward

Jun 2025Verified booking

5/5

Jacob (sp?) was a fantastic guide! His management of group movement/timing helped take the experience to the next level.

Brenda

Jun 2025Verified booking

5/5

The best thing about this tour was our guide Jacob. He was amazing. Gave us so much great information. There were a few timing snafus but all in all we loved our time at Niagara Falls!

Patricia

Jun 2025Verified booking

5/5

It was a tad confusing at the beginning at the meeting place. But, everything went well. Mitch was a GREAT guide person!! Hopefully others will be lucky enough not to end up scheduling their tour when a couple of bus loads of middle school kids aren't available for their trip (for the Maid of the Mist boat tour). Regardless, we had a great time and would do it again!!

Karen

Jun 2025Verified booking

5/5

It was just a great experience. The falls are awesome. Steve was very knowledgeable about the falls and it's history. I am 81 traveling with a 14 year old and he kind of watched over me. He also volunteered to take photos so that I would be in them. He is a great guide.

Russell

Jun 2025Verified booking

5/5

The tour is great to help you move to each experience in a timely manner. Cheri did a great job interacting with everyone and providing interesting info about the past and the present.

Anna

Jun 2025Verified booking

5/5

We thoroughly enjoyed our day at Niagara Falls-Horseshoe Falls, American Falls, and Bridal Veil Falls. Our guide was friendly and had a lot of patience. We highly suggest both tours -Maid of the Mist and Cave of the Winds! Headout made the ticketing experience convenient.

Pamela

Jun 2025Verified booking

4/5

While our guide was very pleasant, we did not see any value add from taking the tour vs. doing the attractions on our own - certainly not worth the large mark-up just to be led from place to place. Most of the group arrived late so we wasted our time waiting for them, and then the group straggled so much it was difficult for the guide to share info. Also, the email confirmation had the wrong meeting place. If I hadn't called to get precise directions, we would have waited at the wrong location. Overall, it was not a positive experience and we would not waste our money again taking tours with Headout. Pleasant guide but company added no real value. Save money and just follow the signs and go on your own.

Melanie

Jul 2025Verified booking

5/5

Our guide Selen was very knowledgeable and personable. She made us feel welcomed.

Riyas

Jun 2025Verified booking

5/5

It was awesome and I enjoyed with the group

David

Jun 2025Verified booking

5/5

The tour guide was very good. It was fun

Tuesday

Jun 2025Verified booking

5/5

Small group and Gary was great!!!

Zachary

Jul 2025Verified booking

2/5

The tour started nearly an hour after we were told to be at the meeting point. I thought that the price we paid was pretty high considering that we really only got the tickets to the Maid of the Mist and Cave of Winds. Our group size was supposed to be 7 but it ended up being 17. The walking pace was hard for me to keep up with, much less my 76 year old mom and too fast for how hot it was that day

Chantel

Jun 2025Verified booking

2/5

We booked the 119$ tour which included all the sites and stops. First to note, our tour guide showed up in sagging sweats, no company logo or anything, really could have been anyone who walked by. While his attire didn't bother us, his lack of respect for not being on his phone did. He did not seem to know much facts of the tour, rather guesstimate. If only he would do the tour on his own and read all the monument sign posts he may learn what we had by reading them rather than listening to him. The sites we gorgeous, and views were breath taking. But I would advise anyone to save their money and do the sites on your own which will save you a lot of lack of informational talk, and money as the attractions that were booked on our behalf were 1/3 of our costs at best. It says up to 6 hours, we were done in 4. And while it says dinner will be shared amongst group, there is no food included. We will not recommend or use again,but the good intent is there. Just not price worthy. 317$ for 2 adults and 1 children, for things that would have costs about 120$ on our own. Do your homework on the attractions you'd like to see, I thought I had, but I didn't know what inwas looking for in a quick booking.

Sandeep

Jul 2025Verified booking

1/5

there was no audio guide we saw other guides giving more info about the whole area- we saw them spending more time with their group we could have bought our own tickets and did the whole thing in less time - too much time in between both the events

Leila

May 2025Verified booking

1/5

Tried to cancel my tickets 14 minutes after I bought it becasue I was in Canada , not the USA . Impossible !!! Spoke with someone whose English was very , very bad . Lost effort. Wrote, spoke, impossible. Now the claim is through my bank. First time in my life.

Michael

Oct 2024Verified booking

5/5

Bryan Tallmadge was a great guide. Knowledgeable, cordial, friendly. Tour was easy to schedule, prompt, well coordinated.

Jose

Oct 2024Verified booking

5/5

Buena atención, a pesar del problema de definición del punto de encuentro. Fuera de eso todo muy bien

Davionna

Oct 2024Verified booking

1/5

Didn't get product it was all over the place I hate I wasted 357

Nicole

Oct 2024Verified booking

5/5

We had a fantastic tour guide! Niagara is breathtaking and this tour gets you so close to all the "must do's" while there.

Jordan

Sep 2024Verified booking

5/5

We had an amazing time with our guide Selen. First time for the both of us and she was so knowledgeable and friendly. Able to answer all of our questions and was full of interesting facts. We will be recommending to friends and family.

Yingkun

Sep 2024Verified booking

5/5

Great experience! Kids and older adults definitely can benefit from it!

Oct 2024Verified booking

1/5

Nobody showed up . We waited 45 minutes. I called and texted . My trip was ruined. Thanks

Elizabeth

Jul 2025Verified booking

5/5

Bernie was the best guide! My husband and I had so much fun. The other group we were suppose to go with canceled so we basically had a private tour. Bernie was so knowledgeable and friendly! We absolutely adored him. I'd say the tour was worth it if you're looking for more of the historical side of Niagara which we were. The caves were super cool! I'd recommend the early morning tour, because it got super packed closer to the afternoon.

Edward

Jul 2025Verified booking

5/5

Brian our tour guide was awesome very knowledgeable and great funny personality you will love him he was great thank you so much

Sheila

Jun 2025Verified booking

5/5

Our tour guide Jacob was amazing. He was funny, engaging and tells a story well. I am really glad we picked a tour instead of just buy the tickets and go to the cave. Learning the history of the falls and stories made it so much more interesting.

Sally

Jun 2025Verified booking

5/5

Our tour guide was very knowledgeable about the surroundings and what to expect when we get to the top we'll never forget our experience there

Jose

Jul 2025Verified booking

5/5

The guide was very informative and friendly.

Lorie

Jun 2025Verified booking

4/5

Tour was beautiful. Bernie was friendly and fun. We would have liked more info on the history/geography of the park.

Joanne

Jun 2025Verified booking

4/5

Guide was very knowledgeable. Could have done without the Canada bashing.

Joseph

Jul 2025Verified booking

1/5

Waited at the arch and no guide came. I decided to go to the ticket counter and was advised again to wait at the arch and a tour guide will arrive. No luck! I'm pretty sure it's a good app not very dependable guides. I had to buy 6 new tickets at the counter so the day wasn't a waste of time.

Janet

Jun 2025Verified booking

1/5

The tour guide never showed up. Repeated calls have been ignored. It's not even possible to leave a message. I expect to have the full cost of my tickets refunded. A total rip off.

Chirag

Jun 2025Verified booking

1/5

The local guide never showed up We requested refund, didn't hear anything back yet