Niagara Falls Tours

Matthew

Jul 2025Verified booking

5/5

Darrell was our tour guide and he was knowledgeable and funny. My 3 kids and husband enjoyed the tour. Getting soaked on the boat and the Hurricane deck was one of the kids favorite.

Amy

Jul 2025Verified booking

5/5

Loved the tour guide and the organization. Historical info was great and appreciated the seamless guidance throughout the experience.

Sandra

Jul 2025Verified booking

4/5

The tour was nothing short of AMAZING!!! It was such an incredible experience for my family and I. A special thank you to Jacob for being a great tour guide with an AWESOME sense of humor.

Deborah

Jul 2025Verified booking

5/5

Our tour guide was great! He was very knowledgeable and funny. The maid of the mist was amazing. You get so close to the falls. The cave of the winds was also very cool! Plan on getting very wet. I noticed people wearing sandals or crocs. Thats probably a better idea since my tennis shoes were completely soaked. We had a great time though. I highly recommend.

Cynthia

Jul 2025Verified booking

5/5

We loved our guide, Todd. He was really helpful and offered a lot of great information about the area. He made it easy for our group who had children of varying ages. So glad we booked with your group! There are two opportunities for improvement based on our groups experience. When booking (and checking in) it would be great if groups traveling together could indicate that they are with another family or families. It would also be great if that could be a question during the checkin process - our check in email came the morning of our departure. It would've been great if that detailed info came with our booking and then the reminder was sent the day before. Finally, our check-in host was not very pleasant. She seemed stressed and while very understandable given the circumstances she was the only person during the whole time there that didn't smile, have a kind tone, or seem welcoming. We all have "off" days and perhaps July 3rd was hers.

Adrian

Jul 2025Verified booking

5/5

We had such a great time on our tour, thanks to our amazing guide, Jacob! He shared helpful tips along the way that really helped us get the most out of the experience. What we especially appreciated was how he made learning about the history of Niagara Falls not only informative, but actually fun. His energy and enthusiasm made all the difference!

Natalie

Jul 2025Verified booking

4/5

My family and I decided to do the Boat Ride, Cave of the Winds & Observation Tower Guided Tour. It's definitely worth it. There were a few hiccups along the way including a downpour but I'd definitely do it again. Our tour guide Jacob was great- interactive and funny and the falls are beautiful to look at.

Samantha

Jun 2025Verified booking

5/5

My husband and I had THE best time thanks to Bryan! We got to see and do everything! He gave us other recommendations for after the tour was over and he wasn't lying we definatly had to see them! he was awesome, kept the group together, kept us entertained, had fun with us, he was seriously the best! AND ALSO BRYAN WE FOUND A BLACK SQUIRRELL, after cave of the winds! Lol Thank you so much for such a great tour and time! Best anniversary weekend ever!!!

Velvet

Jun 2025Verified booking

5/5

The headout app was worthless because it didn't sync to my purchase. The app would get a 1 star. However, the people on my tour guide were great! Got a text that morning where to meet and very easy to locate. Very friendly folks. Left promptly. Our guide Bernie was great with giving historical stories of the falls. He also has a unique sense of humor that I found entertaining. Plenty of time for pictures and rest breaks while still feeling like the tour is moving. If you don't mind getting wet, this is a great way to feel the power of the falls without attempting a barrel ride!

Nicole

Jun 2025Verified booking

5/5

Greg was amazing! We had such a great time! Getting all the stories and history was so much better than doing this on our own without a guide!

Michelle

Jul 2025Verified booking

5/5

All 3 experiences were awesome. Daniel was knowledgeable and understood the experience our group wanted.

Travis

Jul 2025Verified booking

5/5

Our tour guide Greg was absolute phenomenal! He was friendly, knowledgeable and personable! He made the experience even more amazing! We did the tour for the maid of the mist and the Cave of the Winds! He made sure we had everything we needed and we learned so much from him. His antidotes and stories really engaged our kiddos! Highly recommend this tour and Greg if you'd like an unforgettable experience! Core memories were made today!

Bhargava

Jul 2025Verified booking

5/5

The Maid of the Mist boat ride was thrilling. Getting so close to the Horseshoe Falls was incredible. The power of the water and the mist all around made it feel magical. The poncho helped, but I still got pretty wet – and loved every minute of it!

Hannah

Jul 2025Verified booking

5/5

We loved the ease of allowing the tour guide to plan our experience ensuring we had the best timing for the boat ride, trolly, and best experience for each attraction. Jen did a great job entertaining us with the facts of Niagara Falls. We enjoyed meeting new people, too!

Rena

Jul 2025Verified booking

5/5

Meet up was very easy and our tour guide was so friendly and informative. Our Monday tour had to be rescheduled because of an accident near the docks. We were easily moved to Wed, but a refund was offered if preferred. Ponchos are provides, but I suggest wearing shoes that you don't mind getting soaked. Many people wore water shoes or sandals/flip flops. Our clothes stayed pretty dry, even on the Hurricane Deck under the falls because we kept the ponchos on tight. Great time!

Kayla

Jul 2025Verified booking

5/5

Our tour guide, Steve was very knowledgeable, patient, and kind. We enjoyed being tourists for the day. 10/10 recommend!

Moesha

Jul 2025Verified booking

3/5

We went from the entrance to the mist boat ride.. after.. I waited around since the guide said we could look out on the observation deck for a sec.. Then I realized, nothing was progressing. I went to the guide who confirmed, the tour was done.. which shocked me. I showed him my ticket which included the cave and the trolly tickets. He called the office and bought the tickets for me and my partner since we were able to show him that's what we purchased. The tickets were purchased and we were sent on our way.. so we navigated the cave tour alone and just had to figure things out as we went along.. I had expected a full guided tour since I purchased a tour that said the time was 4-5 hours.. what I got was not even 2 hours guided. Which I had prob used Viator since I have used them before for other tours and got exactly what I paid for.

Jennifer

Jul 2025Verified booking

5/5

Awesome experience and it was so nice not to worry about planning the day. Greg did a great job with the tour and made it a fun day. Definitely recommend!

Christine

Jul 2025Verified booking

3/5

No issues per se, but when we walked by the prices and reaized that we paid $70ish more for a guide who just took us from place to place and gave us a 5 minute story between the venue's it made it seem like that was a lot of money for information we could have gotten for ourselves. The experiences themselves though were wonderful, and to be honest, the guide was nice enough, but there was nothing truly extra about having him guide us.

Rebecca

Jul 2025Verified booking

5/5

We had a great day with our amazing tour guide, Jacob! He was entertaining and kept things fun the whole time. I would recommend!

MARIA

Jul 2025Verified booking

5/5

The tour guide is very knowledgable and you can actually hear and feel his passion for his work. Im sorry I dont remember his name, Im too old and Im not good with names. He has a mustache - distinct kind. My family enjoyed it and learned so much. This is not our first time to do the Lady of the Mist, we did it beofre in Canada side. But this is exciting because we went very close. with the tour guide's advise we were able to make the most of the experience. The Cave of The Winds was awesome too. It felt like a typhoon close to the Falls but a fun one. Not the disastrous typhoon

Caitlin

Jul 2025Verified booking

4/5

The organization of accessing the experiences. The tips about where to stand and sit at different activities. The facts shared along the way. Jacob was animated and so fun!

Cassandra

Jul 2025Verified booking

5/5

Our guide, Darryl, was great. There were stops along the tour for breaks where he shared history of the falls and provided the details we needed for easy access to the various activities. This tour was well worth the price.

Christina

Jul 2025Verified booking

5/5

Experiencing the Falls close up was the best. Even though it poured during the boat ride that just made the experience even more memorable. Everyone on the boat was just laughing and making the most of it. The Cave of the Winds was just awesome. Our guide, Jacob, was so fun and told great stories about the daredevils who attempted to go over the Falls. I feel like we got the most out of this day that we could.

Trisha

Jul 2025Verified booking

5/5

Our tour with Jacob was a highlight of our trip to Niagara. He was Knowledgeable, compassionate, and led us all with humor and joy. We loved his stories, local recommendations, and tips for how to make the most of our Niagara experience. It’s clear he loves his job, the park, and puts his all into his tours. During this tour I was dealing with a recent knee injury and Jacob not only made sure I was able to take accessible routes, he also waited for us (even if we were the slowest in the troop!) Highlight of our honeymoon, highly recommend to anyone!!

Amy

Jul 2025Verified booking

5/5

Our tour guide, Dave, was engaging and obviously excited to share tips, history and trivia during our visit to Niagara Falls. He was enthusiastic and informative and even offered to take pictures for us. Definitely helped us have a positive and memorable experience ❤️ Thanks Dave!

Ashli

Jul 2025Verified booking

5/5

Peter and Paul were both wonderful! We learned so much, we're exactly on time for everything and felt very taken care of. Thank you for everything it was a very memorable morning :)

Mohammad

Jul 2025Verified booking

5/5

This was truly an amazing experience for me, my wife, and our cutie 9-month old baby girl. The tour guide was very friendly and he even asked to take photo from us at the observational deck.

Talisa

Jul 2025Verified booking

5/5

Jacob was absolutely amazing. The waterfalls were amazing. This day was an amazing day. So glad we did the tour i wish I would have added on the cave of Winds but next time we definitely will.

Zachary

Jul 2025Verified booking

5/5

The passion behind every guide was edvident as you can tell they love what they do. It was pouring down rain but Greg kept us busy and distracted until we got to the Maid of the Mist and were able to settle. His excitement for all things nature is contagious and his people skills with all kinds is awesome. He is a gem!

Barbara

Jun 2025Verified booking

5/5

Getting tickets was so easy! Our tour guide was very nice and easy to get along with! We really enjoyed talking to him! He was very adamant about safety.

Cheryl

Jun 2025Verified booking

5/5

Our guide Jacob was super awesome and very knowledgeable.. great personality and had a great rapport with everyone on the group!

Dawn

Jun 2025Verified booking

5/5

My husband and I had a wonderful time! Greg was a knowledgeable and friendly guide. He took time to make everyone feel comfortable along the wat. Maid of the Mist was a roaring, great, fun filled experience and well worth the time and money. I highly recommend this tour and boat ride!

Daniel

Jun 2025Verified booking

5/5

We all had a wonderful time. Our tour guide Greg was the best! He explained the history of Niagara Falls and was imformative. He was with the group the entire time. He even waited for us at the end and told us awesome daredevil stories about Niagara Falls. We appreciate the fun adventure and we highly recommend this experience.

Daniel

Jun 2025Verified booking

5/5

Our guide, Bernie, was fantastic! Riding the Maid of the Mist is a life changing experience. Seeing the falls this way was incredible. The Cave of the Winds was absolutely wild!

Brandi

Jun 2025Verified booking

5/5

So glad we spent the money for the tour. Our tour guide was amazing and very funny. The maid of the mist boat was amazing. Just remember you will get wet. 😆

Perri

Jul 2025Verified booking

5/5

LOVED IT!!!!! This is park you can truly could not ever be bored.

Kenneth

Jul 2025Verified booking

5/5

Being that close to the fall. Love the boat ride.

Robin

Jul 2025Verified booking

5/5

The meeting spot was great and plenty of info prior to the tour. Our tour guide was very knowledgable!

IRENE

Jun 2025Verified booking

5/5

Paul and Peter very beautiful person Thanks you so much

Gregory

Jun 2025Verified booking

4/5

Fine ticketing guide was knowledgeable

Crystal

Jun 2025Verified booking

5/5

Bernie was great very personable and sherry went above and beyond to help us after I went to the wrong side

Xiaoyu

May 2025Verified booking

5/5

Jacob our guide is wonderful! Loved his stories on daredevils

Preetiben

Jul 2025Verified booking

5/5

Awsome guide and nice tour very good experience for a life time .must visit via this tour. Unforgettable experience. Great management.

Shendola

Jul 2025Verified booking

5/5

Seeing the Niagara Falls was really overwhelming in a good way! Definitely beautiful and breathtaking. Maid of the Mist was so accommodating to my sister when she was overheated. They took such good care of her by providing her water and ice packs. Larry was such a sweet heart. Thank you so much.

Amy

Jul 2025Verified booking

5/5

Jacob did a great job and taught me some things that I wouldn't have known about the falls had I not taken the tour with him. It was a great tour!

Benjamin

Jul 2025Verified booking

5/5

Jacob was a really funny and kind tour guide. The overall experience was also better than I was expecting, especially with the tips Jacob gave us.

Vicki

Jul 2025Verified booking

5/5

I loved the Maid of the Mist boat ride. Getting it with a tour was very valuable. It was fun getting extra information and especially about the boat information. You have to get the tour to understand why it is so valuable. Whatever you choose enjoy your trip and tour.

Jack

Jul 2025Verified booking

5/5

we had a wonderful day at our 9 AM tour with Darrell our tour guide. , he was very informative and made things easy for us. we had a lot of fun and laughs. thank you for this wonderful experience. We will be back again.

Tracy

Jul 2025Verified booking

5/5

We were tired of fighting the crowds on the Canadian side of the Falls and booked a convenient tour on the American side. What a pleasant surprise! Our tour guide was interesting, enthusiatic, proud of his job and the Falls, and engaging with all of us. What an unexpected gem!

Elizabeth

Jul 2025Verified booking

5/5

Bernie was the best guide! My husband and I had so much fun. The other group we were suppose to go with canceled so we basically had a private tour. Bernie was so knowledgeable and friendly! We absolutely adored him. I'd say the tour was worth it if you're looking for more of the historical side of Niagara which we were. The caves were super cool! I'd recommend the early morning tour, because it got super packed closer to the afternoon.

Edward

Jul 2025Verified booking

5/5

Brian our tour guide was awesome very knowledgeable and great funny personality you will love him he was great thank you so much

Sheila

Jun 2025Verified booking

5/5

Our tour guide Jacob was amazing. He was funny, engaging and tells a story well. I am really glad we picked a tour instead of just buy the tickets and go to the cave. Learning the history of the falls and stories made it so much more interesting.

Sally

Jun 2025Verified booking

5/5

Our tour guide was very knowledgeable about the surroundings and what to expect when we get to the top we'll never forget our experience there

Scott

Jul 2025Verified booking

5/5

Brian was an awesome tour guide. Would defiantly recommend him to anyone.

Eric

Jul 2025Verified booking

5/5

Great tour guide loved the experience

Shannon

Jul 2025Verified booking

5/5

Billy was a great tour guide! Very funny & knowledgeable!

Jose

Jul 2025Verified booking

5/5

The guide was very informative and friendly.

Lorie

Jun 2025Verified booking

4/5

Tour was beautiful. Bernie was friendly and fun. We would have liked more info on the history/geography of the park.

Joanne

Jun 2025Verified booking

4/5

Guide was very knowledgeable. Could have done without the Canada bashing.

Joseph

Jul 2025Verified booking

1/5

Waited at the arch and no guide came. I decided to go to the ticket counter and was advised again to wait at the arch and a tour guide will arrive. No luck! I'm pretty sure it's a good app not very dependable guides. I had to buy 6 new tickets at the counter so the day wasn't a waste of time.

Janet

Jun 2025Verified booking

1/5

The tour guide never showed up. Repeated calls have been ignored. It's not even possible to leave a message. I expect to have the full cost of my tickets refunded. A total rip off.

Chirag

Jun 2025Verified booking

1/5

The local guide never showed up We requested refund, didn't hear anything back yet

Kimberlie

Jul 2025Verified booking

5/5

Our tour guide, Alisha, was fantastic and enrgetic! She gave us so much background and info that it made all that we were seeing even more wonderful. She was fun and knowledgeable. The behind the falls was just remarkable and you were right up front. There wasn't much time here, but it was wonderful to be able to see what others do not. Alisha also told us right where to stand for the best view, and splash, on the boat! It was perfect! We enjoyed her immensely and totally would recommend this tour for sure! I was worried that I wasn't going to get all of the things we wanted to do in "one" place....but this package was perfect.

Simon

Jul 2025Verified booking

5/5

All the excursions were excellent, and our tour guide Asheen was absolutely fabulous and knowledgeable!!! Highly recommend doing this!!!

Rommel

Jul 2025Verified booking

5/5

Alisha was very knowledgeable about the tour. There was a lot of trivia as we walk along Niagara walkway. She is energetic and friendly. My kids truly love the tour.

Ian

Jun 2025Verified booking

5/5

From the word go Alora was so engaging and full of energy, when we walked around she made sure the whole group enjoyed it at their own pace. Really knowledgeable about the area and history of the Niagara Falls, gave great recommendations for after the tour and nothing was to much trouble for her. Any group being show around by Alora is in for the best value tour which has been the highlight of our trip to Canada.

Jason

Jun 2025Verified booking

5/5

Stephanie was a great sport, world class service and a great knowledge base of the history and attractions of Niagara. Took great care of us, and was incredibly punctual. 10/10 would recommmend.

Jay

May 2025Verified booking

5/5

Tour was amazing and as advertised. Was worth every penny. Our tour guide was awesome and even waited for us after we got stuck in the worst traffic ever. Highly recommend

Kenneth

Jul 2025Verified booking

5/5

Our guide was very helpful and knowledgeable about what we were seeing.

Cierra

Jun 2025Verified booking

5/5

Alora our tour guide was great! Behind the falls was awesome!

Raul

Jun 2025Verified booking

5/5

Amazing time visiting one of the natural wonders of the world!

Pei-I

Jul 2025Verified booking

5/5

The trip is well planned and captured the best experiences of Niagara Falls. Our guide Alisha is nice and passionate and very knowlegeable about everything of Niagara Falls. Our family had great fun at the trip!

Charles

Jul 2025Verified booking

5/5

Alora from our tour was a caring and knowledgeable tour guide. She took her time and made the value of the experience fulfilling. We really enjoyed the cruise and learning about the daredevils from past to present.

Richard

Jul 2025Verified booking

4/5

we had a very kind and knowledgeable tour guide! he really wanted everyone to pay attention. he enjoyed his job as a tour guide

Jeanne

Jul 2025Verified booking

5/5

We learned about and saw Niagra Falls from a variety of perspectives, in a organized and efficient manner. This is not the tour for those who want to linger at sites and rather for those who want an varied overview of Niagra Falls. Would do again with other friends and family.

Diane

Jul 2025Verified booking

5/5

Alisha our tour guide was just so great - knowledgeable and so good with our son. It was well worth the money and the highlight of our trip. She gave us so many tips about the area and the tour took us to everything you would want to do in Niagara without waiting in lines. 10 out of 10!

JoAnn

Jul 2025Verified booking

5/5

Lots of activities in one day. We could not have done so many fun things on our own. Our guide did a tremendous job to make everything flow smoothly and he took care of everyone. Thanks

Ana

Jul 2025Verified booking

5/5

All went so nice the Peolme my toru guide I believe his name is Enrique such dedicated ! He has a great sense of humor I wish him the best

Monzila

Jul 2025Verified booking

5/5

We had a wonderful guide, Mr. Afsheen. He told us stories, history. I was captivated by the beauty of Niagara Falls. I appreciate our guide and the service they provided.

Rui

Jul 2025Verified booking

5/5

The cruise was great. Being in the middle of the falls was awe-inspiring. Incredible to hear the roar of the waterfalls and feel the coolness of the water wetting you from head to toe. I certainly recommend it.

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Amanda

Jul 2025Verified booking

5/5

We had a great tour on the 4th of July! Well organized, nice schedule and really nice and informative guides. Highly recommend!

Kristie

Jun 2025Verified booking

3/5

We were left at the boat dock with no instructions on how to get back to our cars. Transportation back to the cars would be nice since we were left at the furthest point away from the parking lot.

Patrick

Jun 2025Verified booking

5/5

Alora was a great and informative tour guide - would recommend this experience as a thorough way to do the falls without feeling as if one has missed anything

Sally

Jun 2025Verified booking

5/5

Our guide Li Dai was brilliant. She was very well organized and even torrential rain (the group bought rain ponchos to continue) couldn't dampen her spirit.

Carrie

Jun 2025Verified booking

5/5

The activities planned were exactly what we wanted with a great tour guide, and being able to skip th lines was the best!!

Cheryl

Jun 2025Verified booking

5/5

The best day - with temperatures being 100 - this was the best thing we did. The tour from booking to pick up at the front door of our hotel to a very comfortable cool transportation was perfect. Cannot say enough about our tour guide who was very knowledgeable & accommodating. Most sites we visited were fast passed skipped those long lines. Can't say enough - thank you all -

Heather

Jun 2025Verified booking

5/5

Joe was an amazing tour guide! He made sure our questions were answered, he provided us a lot of information about Niagara Falls and the local area and kept it a good pace for everyone in the tour. My one suggestion is at the end of the tour, you provide transportation back to the starting point for the money that was spent or offer it as an option.